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Frequently Asked Questions

We understand how scary it can be nowadays shopping online and we want you to feel comfortable ordering on our site. We have made every effort to secure this website in conjunction with our hosting company GoDaddy.com. If you do not feel comfortable placing orders online please feel free to give us a call and we would be happy to place an order over the phone!

What payment forms are accepted?
Pay Pal. Visa and Master Card are our only credit cards currently accepted. Checks drawn on US banks are also accepted. Sorry, no COD's.

What shipping company(s) are used?
US Postal Service or UPS, unless otherwise specified.

What are the Shipping costs?
We are currently in the process of coming up with a more affordable way to ship everything to you as quickly as possible. Please bear with us while we brainstorm! If you would like to give us a call we can give you an exact amount of shipping costs and place an order over the phone. Flat rate shipping is available for International and National Sales.

Total Order

Cost
Under $25.00 $6.99
$25.01 to $50.00 $8.99
$50.01 to $100.00 $10.99
$100.01 to $200.00 $14.99
$200.01 to $300.00 $19.99
Over $300.00 $22.99

Alaska, Hawaii, Outside USA. Actual freight charges, call 856.218.7770

*NJ residents, a 7% sales tax applies to merchandise and shipping charges.

How do I get to the store?
Follow our Directions link, located on our home page, to customize your directions through mapquest.com

How do I contact the store?
By phone at(856) 218-7770 or by e-mail at pegasuscloset@hotmail.com.

Store Hours (Eastern Standard Time)
Monday - Thursday 10:00AM - 5:00PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 4:00 PM


What is your sales tax policy?
7% sales tax applies to merchandise and shipping charges to residents of New Jersey.


Are items insured in transit?
Not regularly, Insurance can be arranged for any items at customers request.

What is your return policy?
All returns must have original receipt. Items returned within 7 days are eligible for a refund. After 7 days items are returnable for store credit or exchange, tags must still be on items. No returns after 30 days. Internet order customers will receive refund and are responsible for all shipping costs. All orders shipped outside of USA are Final, no returns or refunds will be issued.

What do you do with my contact information/e-mail?
We do not share your information with anyone; it is only used for order processing and to notify you of upcoming sales. You may elect to not receive E-mail updates when you submit your order.

Do you accept and fulfill international orders?
Yes. Please note that International Credit Cards are not accepted. (Paypal is accepted!)

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